Workforce, Ops & Robotics
“The store that runs itself.”
Autonomous security and cleaning robots working the floor, and the roster, task and attendance systems running the people who work alongside them — one connected operations layer instead of two separate systems.
One connected operations layer — robots and rostered teams, working together.
Overview
Machine learning, semantic mapping and novelty detection turn that sensor array into a guard with omnipresent situational awareness — flagging people, sounds, motion, doors and windows, missing assets and other anomalies as it patrols, uncovering intruders and catching fire hazards or leaks before they become incidents. The same autonomous approach runs the cleaning fleet: unlimited mapping, 3D perception and flexible path planning let a robot adapt to a site rather than needing it premapped by hand, with docking stations, IoT integration, OTA updates and an open API supporting fully unmanned operation.
Capabilities
Predictive Roster Optimisation
Predictive Roster Optimisation
Right staff, right time — driven by forecast footfall and conversion data. Eliminate over and understaffing.
Queue & Flow Management
Queue & Flow Management
Real-time queue depth monitoring with automated staff alerting and dynamic customer flow management.
Task Management & Compliance
Task Management & Compliance
Every task tracked, every standard enforced — digital assignment and completion reporting across every site.
Biometric Time & Attendance
Biometric Time & Attendance
Accurate, touchless payroll integration that eliminates buddy-punching and time fraud.
Autonomous Robotics
Autonomous Robotics
AI-guided floor cleaning, shelf-scanning and inventory robots at the store and warehouse level — accuracy & presentation maintained at scale.
Smart Automation
Smart Automation
Click-and-collect lockers, self-checkout kiosks, mobile POS and appointment booking — built in at store level.
Integrations
FAQs
How does the robot detect a security issue?
It combines over 60 sensors — day/night cameras, 360-degree cameras, thermal and depth cameras, LIDAR and a badge reader — with machine learning and semantic mapping to flag anomalies like an unfamiliar person, an open door or window, or a missing asset.
Does it replace on-site security staff?
It's built to extend a security team's coverage, not replace judgement — the robot brings unlimited attention and perfect recall to patrol routes, while flagged incidents still route to a real response.
What kind of issues can it flag beyond intruders?
Safety concerns as well as security ones — fire hazards, leaks or spills, and anything else out of the ordinary pattern for the space it's patrolling.
Can we review what the robot has seen after the fact?
Yes — detailed reporting and pattern analysis let a team replay incidents and identify recurring coverage gaps over time.
How does the cleaning robot navigate a site without a person driving it?
It uses unlimited mapping with dynamic localisation and 3D AI perception to plan and adjust its own path, with smooth motion control around obstacles and people.
What if the site layout changes?
The robot's path planning is flexible, so a change to a floor layout doesn't require a full remap — it adapts as it goes.
How is fleet performance monitored?
Through a smart cloud platform with an open API, giving remote maintenance, over-the-air updates and fleet visibility from anywhere.
Which cleaning tasks can the robots handle?
Depending on the model — scrubbing, sweeping, mopping, vacuuming and sanitising, indoors or outdoors, across the Scrubber, Sprayer and Phantas ranges.
Do the roster and attendance tools run on the same platform as the robots?
Yes — predictive roster optimisation, task/compliance tracking and biometric time & attendance sit on the same Workforce, Ops & Robotics platform as the security and cleaning fleets, so a site's staffing plan and its robot coverage can be planned against the same data rather than two separate systems.