CCTV, Video & Loss Prevention
“The store that protects itself.”
Professional-grade CCTV and AI-driven theft detection — automated, POS-linked and exception-based, without facial recognition or customer tracking.
AI-driven theft detection — automated, exception-based, camera to case.
Overview
Alarm systems integrate into the same video management system so a camera feed and an alarm trigger are reviewed from one screen, and a plug-and-play mini server with resident AI connects to the existing in-store CCTV system to flag suspicious behaviour and potential theft in real time — without facial recognition, customer tracking or identity registration — alerting staff with a video GIF via mobile device or POS screen. The same AI layer matches refund, void and manual discount transactions to their exact footage automatically, surfacing only the moments worth a manager’s attention (exception-based reporting) and the patterns worth flagging across many transactions and shifts (theft-pattern detection), with cameras positioned for optimal aisle coverage.
Capabilities
HD CCTV & VMS
HD CCTV & VMS
Enterprise-grade video coverage that scales from single-site to fleet. Always recording, always on.
POS-Linked Video
POS-Linked Video
Every transaction tied to footage. Refunds, voids and discounts verified instantly with video evidence.
AI Threat Detection
AI Threat Detection
Proactive alerts on loitering, slip and fall, unattended items and threats — before incidents escalate.
Exception-Based Reporting
Exception-Based Reporting
Risk-scored investigations replace manual review. Anomalies surfaced automatically across every site.
Theft Pattern Detection
Theft Pattern Detection
Behavioural recognition identifies repeat offenders and organised theft patterns automatically.
Refund, Void & Discount Monitoring
Refund, Void & Discount Monitoring
Every refund, void and discount exception automatically surfaced with video evidence attached — reducing internal shrink and fraud.
Integrations
FAQs
Does this use facial recognition or track individual customers?
No — the AI theft-detection layer runs an anonymous overlay over CCTV feeds. It flags suspicious behaviour in real time without facial recognition, customer tracking or identity registration.
What happens when suspicious activity is detected?
Store staff get an instant alert with a short video clip of the activity, sent to a mobile device and/or the POS screen, so the response happens while it's still relevant.
Which CCTV brands does it work with?
All professional-grade brands ITOI supplies and integrates, including Hanwha Wisenet (Samsung), Hikvision, Dahua, Sony and Axis.
How does alarm-system integration work?
Alarm triggers appear in the same video management system as the camera feeds, so a triggered alarm and its corresponding footage are reviewed together rather than as two separate systems.
How does POS-linked review and exception-based reporting work?
Refunds, voids and manual discounts at the till are matched automatically to the video of that transaction, and theft-pattern detection looks for the same pattern recurring across transactions or shifts — so a manager reviews the handful of flagged exceptions rather than hours of raw footage.