IT & Network Infrastructure
The wired and wireless backbone behind every camera, sensor and device on the platform — designed, deployed and supported end-to-end, with a 24/7 remote helpdesk.
Overview
IoT device management keeps every connected camera, sensor and terminal visible and up to date from one place rather than device-by-device on site, hardware lifecycle management covers provisioning through to end-of-life replacement, and PoE provisioning lets cameras and access points run power and network over a single cable rather than a separate power point at every mounting location. A 24/7 remote helpdesk sits behind all of it, so a network issue affecting a camera feed, POS terminal or access gate gets picked up whether it happens during business hours or not.
Capabilities
IT, Network & Infrastructure
IT, Network & Infrastructure
LAN, WAN, Wi-Fi, IoT device management, hardware lifecycle and PoE provisioning — designed for retail at scale.
24/7 Remote Helpdesk
24/7 Remote Helpdesk
Always-on support with proactive network monitoring, firmware lifecycle management and incident response.
Structured Cabling & Design
Structured Cabling & Design
Hardware Lifecycle Management
Hardware Lifecycle Management
FAQs
Does this replace our existing network, or work alongside it?
It's scoped around what the rest of the platform needs — cameras, sensors, POS, access gates — and can run alongside existing office IT rather than requiring a full replacement, depending on what's already on site.
What does the 24/7 helpdesk actually cover?
Network issues affecting any connected device on the platform — a camera feed dropping, a POS terminal losing connectivity, an access gate going offline — are picked up and worked around the clock, not just during business hours.
What is PoE provisioning, and why does it matter for cameras?
Power over Ethernet lets a camera or access point receive both power and network connection over a single cable, so a mounting location doesn't need a separate power point run to it.