About
Partners, not vendors.
Our leadership team brings 30+ years of retail operations experience — built on the store floor and in the boardroom. We understand what retailers actually need to maintain transparency over performance and make effective strategic decisions. As system integrators, we have deep working knowledge of all major hardware platforms and data collection methodologies — from video sensors and mobile device detection to RFID, proximity and behavioural analytics. We bring the intelligent solution, not a preferred one.
30+ Years Retail Expertise
Leadership built from the store floor up into the boardroom — understanding the realities your teams face.
Hardware Agnostic
System integrators across every technology layer — retail platforms, workforce, stock warehouses and beyond. True end-to-end.
Dedicated Account Manager
An account manager from day one through the life of the partnership — invested in your outcomes.
Always-On Support
Always-on helpdesk, proactive monitoring, firmware lifecycle management and field teams ready to deploy.
ITOI Solutions Overview
ITOI Solutions ranks amongst the top companies globally in the fast-developing space of retail / venue customer data analytics. We’re a young and talented group of entrepreneurs and software engineers with a suite of industry-leading technology solutions. We have installed thousands of sensors, tracking cumulative big data activities through vast quantities of visitors, staff and others. Our ambition is to assist businesses and organisations to utilise data and technology, in order to bolster themselves with systems that can be used to make smarter, more informed, data-driven business decisions.
Specialising in the integration of data systems and technology, we create unique and relevant solutions for all types of organisations, including retail stores, shopping malls, pubs and clubs, hotels, casinos, leisure centres, factories, stadiums, banks, city councils, commercial properties and not-for-profit organisations. ITOI Solutions is a leading provider of retail / venue analytics, including people counting systems, shopper tracking, in-store audience measurement, Wi-Fi analytics, facial recognition and demographic data, customer engagement solutions, CRM and loyalty (including push message advertising and promotions), queue management, loss prevention, RFID asset tracking and managed store inventory, and a range of autonomous cleaning robots.
Image to Intelligence Solutions
Smart solutions are at the core of all that we do at ITOI Solutions. Our main goal is finding smart ways of using technology that will help build a better tomorrow for everyone, everywhere. Understanding consumer behaviour plays a pivotal role within any venue or organisation today — take away uncertainty and assumption by implementing data-driven, educated decisions for your business.
Systems Integration Expertise and Pioneering Industry Leadership
ITOI Solutions has over fifteen years of operational and research experience in applying visual and internal/external data streams. Complex algorithms recognise and interpret customers’ actions and behaviour, converting this information into insights for store and venue owners.
Service Focused
With offices and teams geographically placed around Australia and offshore, we service and support our customers 24 hours a day, 7 days a week.
Commitment from Leading Brands
ITOI’s client portfolio includes Sony, Samsung, HP, Coca-Cola, Nike, Brisbane City Council, Brisbane Parklands, Macquarie Bank, Armaguard, Lasalle, Ashe Morgan, Mirvac, Pacific Group, KFC, BP and Drakes Supermarkets.
Meet the team behind ITOI
See who's building and supporting the platform.