Customer Engagement & Signage
“The store that connects.”
Guest Wi-Fi, occupancy, proximity and digital signage in one platform — get to know customers, trigger the right content at the right moment, and build loyalty.
One platform. Every guest touchpoint.
Overview
Guest Wi-Fi, occupancy and location data feed one analytics platform that gets to know visitors and drives loyalty and revenue. Visitors connect through a custom-branded splash page — with weather and social-media login options — and can leave feedback through a short micro-survey. LogicFlow, a drag-and-drop marketing automation tool, triggers messaging automatically based on visitor demographics and behaviour — for example, redirecting a five-time visitor to a loyalty page, or welcoming a first-time visitor by email or SMS. That same occupancy and Wi-Fi data also coordinates digital signage, e-ink displays and proximity/beacon engagement, so on-screen and on-device content updates in real time as conditions change.
Capabilities
Commercial Displays & E-Ink
Commercial Displays & E-Ink
Replace static signage with dynamic, always-current messaging. Sustainable and always responsive.
Cloud Content Management
Cloud Content Management
One platform to schedule and distribute content across every site with templates and approval workflows.
Real-Time Content Triggers
Real-Time Content Triggers
Messaging that adapts live to traffic levels, demographics, sales performance and inventory conditions.
Lift-and-Learn & QR Journeys
Lift-and-Learn & QR Journeys
Physical product interaction drives digital engagement. Customers engage; digital content responds in real time.
Guest Wi-Fi & Occupancy
Guest Wi-Fi & Occupancy
Capture customer insight and drive loyalty from every visit with branded Wi-Fi and location analytics.
Proximity & Beacon Engagement
Proximity & Beacon Engagement
Reach loyalty app users with personalised offers — exclusive deals, new arrivals, in-store guidance.
Integrations
FAQs
What is guest Wi-Fi and engagement, in plain terms?
It's a captive Wi-Fi portal that captures visitor information at login, then uses that data — via a drag-and-drop tool called LogicFlow — to trigger targeted messages, such as a welcome SMS for a first-time visitor or a loyalty offer on a sixth visit.
Can we customise the Wi-Fi login screen?
Yes — splash pages are custom-branded, with options like weather and social-media connect built in alongside free or metered login.
How do we know if visitors are actually enjoying their experience?
A built-in micro-survey feature collects direct visitor feedback at the point of engagement, alongside heatmap visualisation of where people spend their time.
Does it work for a single small venue or only large multi-site operators?
Both — it's built as a flexible analytics platform for small-to-large format venues.
Does the signage update automatically, or does someone have to change it manually?
Content can trigger in real time based on occupancy, time of day or proximity data from the same Wi-Fi and beacon network — an editor sets the rules and content library once, rather than manually swapping screens.